"A problem well stated is a problem half solved" - Charles Kettering (1876-1958), American inventor, holder of 300 patents, including electrical ignition for automobiles.

Chaplain Metrics

Converting intangibles into tangibles

 
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Measure

 

Chaplain performance can be accurately measured with carefully designed metrics
Monitor

 

Once performance is measured, the impact on the enduser can be monitored.
Improve

 

Via metric insights, performance and effectiveness can be incrementally improved